Meet the team
Welcome to our team at Holywell Park
We run Holywell Park as a tightly run ship with seven permanent full time employees.
We deliver around 300 events and service circa 14,000 delegates each year. We have amazing support from our four passionate casual team members. Together we make it our mission to deliver you the best possible experience. We are very proud to have achieved the BDRC Gold Standard in Customer Service six times in the last five years, demonstrating what our customers think about us.
Here’s our story…
Alun, Darren, Sonal, Matthew, Emma, Claudio and Daniel
Alun Pomfrett, Venue Manager
Hi I’m Alun Pomfrett, I’m the Venue Manager overseeing Holywell Park and ensuring its success. I couldn’t be prouder of our team. Customer Service is our passion and drives us to be the best we can be. My philosophy is to empower our team to make on-the-spot decisions that add value to you, always taking ownership to deliver an outstanding experience.
Darren Slater, Duty Manager
Hello I’m Darren Slater, I am the resident Duty Manager and have been part of this incredible team for nearly 10 years. I’m responsible for the day-to-day running of the venue, ensuring you are happy at all times. I’m not the loudest person you’ll meet, but I have a quietly confident demeanor that hopefully puts you at ease. I love finding creative solutions for my guests.
Sonal Patel, Receptionist
Hi I’m Sonal Patel, and I’ve been the Holywell Park receptionist since we opened in 2003. It’s my job to reassure you. On the day, I’m your first point of call, running through your details to make sure we deliver a successful day for you. I also turn my hand to invoicing, capturing customer feedback and dealing with day to day queries from our customers and staff. These last 14 years have given me a passion for customer service and I love nothing more than a happy, satisfied customer.
Claudio Micheletto, Front of House Assistant
I’m Claudio Micheletto, and I’m the Front of House Assistant. I first came to Holywell Park through the Prince’s Trust work experience programme. I was given a fantastic opportunity to see just how a successful venue runs and, after completing the programme, I couldn’t think of a better place to start my career. My chief role is to ensure all our guests are happy. It’s the small detail that can make a real difference to your event. I take great pride in making sure our front of house areas are clean and tidy at all times.
Matthew Hughes, Head Chef
Hi I’m Matthew Hughes and I’ve been the Head Chef for 10 years. I am passionate about food and love creating exceptional menus, using seasonal and local produce. Great food enhances your journey and can be the difference between a good or bad experience. No single event is the same and I love the challenge of devising bespoke menus to fit all requirements. From brain food to banquets, I love coming up with creative ways to present exceptional food for events, especially when your delegates need to move around.
Emma Harrison, Chef De Partie
Hello I’m Emma Harrison and I’m the Chef De Partie. I work closely with Matthew to ensure the food we produce is of the highest quality. We set out to ensure all needs are catered for and I particularly enjoy creating food that is exciting to all, regardless of dietary needs.
Daniel Greasley, Comis Chef
I’m Daniel Greasley and I’m the Comis Chef. I started off as a casual member of the kitchen staff. I was delighted to join this team permanently in 2014 and be given such a great opportunity. It’s my job to look after the little detail. Correctly chopped vegetables might not affect the taste, but it’s this detail that makes food an experience and not simply a means to an end. I support Matthew and Emma to ensure the kitchen runs smoothly and I’m happy to take on any task to support my colleagues and ensure we deliver the best food for you.
Stephanie Smith, David Rodgers, Emily North and Linda Kana - Casual Team
Hello we are Stephanie Smith, David Rodgers, Emily North and Linda Kana, and we are the casual team supporting our full-time colleagues. From kitchen porter to front of house, we'll look after you and make sure everything is to your expectations. Our duties are many and nothing is too much trouble. We take pride in presenting our venue in its best light… at all times.
We may all have different roles but we are one team who work closely together to ensure all elements of your event are delivered to an exceptional standard.
Nothing could have been better. Brilliant staff and a pleasure to work alongside them. Imago should be proud! Thank you again and look forward to working with you again in the future.
Sarah Gledhill, SPARK Thinking, July 2017